Resort Grand Velas Riviera Maya (Adults Only) Playa del Carmen

Frequently asked questions about Grand Velas Riviera Maya (Adults Only)

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  Can I park my car at Grand Velas Riviera Maya hotel?
  Guests of Grand Velas Riviera Maya hotel can use a car park on site.
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  What is the check-in and check-out time at the Grand Velas Riviera Maya hotel?
  At the Grand Velas Riviera Maya hotel, check-in is from 15:00, and check-out is until 12:00. late check-out option is available upon request.
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  How are the room prices at the 5-star Grand Velas Riviera Maya hotel?
  The prices at the 5-star Grand Velas Riviera Maya hotel start at $1206 but may change depending on dates, hotel's policy etc.
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  Which payment methods are available in Grand Velas Riviera Maya hotel?
  Grand Velas Riviera Maya hotel can take the following payment methods:

  • Mastercard
  • American Express
  • Visa
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  What type of room can I book at the Playa del Carmen resort?
  Room options at the Playa del Carmen resort include Family Two-Bedroom King Suite, Ambassador Two-Bedroom King Suite, and Presidential Suite.
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  Which facilities for business travellers are offered at the resort?
  For those travelling in business, the resort offers a meeting room and a business centre with a sound system and a laptop safe.
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  Does Grand Velas Riviera Maya hotel offer spa facilities?
  Yes, guests of Grand Velas Riviera Maya hotel can relax with spa procedures which include facials or visit a massage zone.
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  Is there a pool in the Playa del Carmen resort?
  Yes, at the Playa del Carmen resort you will find 3 outdoor swimming pools.
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  Does Grand Velas Riviera Maya hotel feature a bar on-site?
  Guests of Grand Velas Riviera Maya hotel are welcome to relax at the onsite lounge bar.
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  Which services are provided at Grand Velas Riviera Maya hotel for children?
  Services for children provided at Grand Velas Riviera Maya hotel include child care services.